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A profound, practical guide to understanding
the underlying emotional dynamics that determine a company's sales and
productivity
Step closer to your customers and employees,
step ahead of your competitors. How? First, by acknowledging the frequent
disconnect between what people say versus how they feel and what they will
actually do. Then by adopting a new approach to measure and manage emotions so
you can achieve success by ensuring that your efforts avoid the say/feel gap
into which most of the business world falls.
As the originator and decade-long veteran of
applying facial coding to business issues, Hill is uniquely qualified to
quantify the extent of the say/feel gap and instruct companies on ways to
maximize emotional buy-in. So that you can survive and thrive in today's
extraordinarily competitive environment, Emotionomics comes complete
with:
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A top-line introduction of how to read
faces
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Emotional strategies for success using the
Emotionomics Matrix as a guide
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Specific, tactical action plans that you
can follow
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Real-life examples from leading companies.
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American College of Cardiology Foundation
CCi Surveys International
Corporate Leadership
Associates, LLC__OI Partners
Harry J. Martin &
Associates
Interactive Technologies
Interclass Management
Consulting, Cambridge, MA
International Listening
Leadership Institute
SBR Worldwide
Sensory Logic
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